This policy sets out the Terms & Conditions of using this website.

Information about us

www.semco-online.com is a website operated by Semco Online Limited. Semco Online Limited is a limited company registered in England and Wales under company number 07170910 with our registered office at:

Vantage Point
Woodwater Park
Pynes Hill
Exeter
Devon
EX2 5FD
United Kingdom

Our Telephone number for all enquiries and customer service requests is +44 (0)7500 95 85 04.

You can email us at info@semco-online.com

Copyright

This website and its content is copyright of Semco Online Limited - © Semco Online Limited 2010. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only;

  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material;

  • you may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Terms of Sale

By placing an order through our website, you confirm that:

  • you are legally capable of entering into binding contracts;

  • you are at least 18 years old.

Our liability

We warrant to you that any product purchased from us through our site is of satisfactory quality.

Our liability in connection with any product purchased through our site is strictly limited to the purchase price of that product.

We accept no liability for any injuries to any person(s) or damage to property of any kind resulting from the misuse of any products supplied by us.

This does not include or limit in any way our liability:

  • for death or personal injury caused by our negligence;

  • under section 2(3) of the Consumer Protection Act 1987;

  • for fraud or fraudulent misrepresentation;

  • for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

Consumer rights

If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the products. In this case, you will receive a full refund of the price paid for the products minus any charges incurred by Semco Online Limited

To cancel a Contract, you must inform us in writing and return the product(s) to us immediately, unopened, in the same condition in which you received them, and at your own cost and risk.

Delivery

Our delivery charges and estimated delivery timescales are specified in our Delivery Policy. We make every effort to deliver goods within the estimated timescales, however delays may occasionally occur due to unforeseen circumstances and we shall not be liable for any delay or failure to deliver within such timescales.

Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control :

These include in particular (without limitation) the following:

  • strikes, lock-outs or other industrial action.

  • civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

  • fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

  • impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

  • impossibility of the use of public or private telecommunications networks.

  • the acts, decrees, legislation, regulations or restrictions of any government.

Risk and title

The products will be at your risk from the time of delivery.

Ownership of the products will only pass to you when we receive full payment of all sums due in respect of the products, including delivery charges.

Price and payment

The price of any products will be as quoted on our site from time to time, except in cases of obvious error.

These prices include VAT but may exclude delivery costs, which will be added to the total amount due as set out in our Delivery Policy.

Prices are liable to change at any time, but changes will not affect orders which we have already taken.

Despite our best efforts, some of the products listed on our website may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a products correct price is less than our stated price, we will charge the lower amount when dispatching the product to you.

We are under no obligation to provide the product to you at the incorrect (lower) price if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a miss pricing.

Payment for all products must be by Credit/Debit Card, Bank Transfer or Cheque. Products are subject to availability. In the event that we are unable to supply any product we will inform you as soon as possible. A full refund will be given where you have already paid for the product.

Law and jurisdiction

Contracts for the purchase of products through our website will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

We have the right to revise and amend these terms and conditions at any time.